Pricing + engagement fit

Pricing without
the mystery.

Start with a responsible planning range, then confirm the actual scope against a fixed written quote. The quote—not the calculator—controls.

Seven reviewed starter scopesNon-binding rangesFixed written quote controls
Choose the route
Exact scope before a numberHuman-reviewed fixed quoteDesk proposals stay private

Three ways to engage

Begin small.
Expand when the work earns it.

Need a single task, a scoped project, or an ongoing monthly desk? Choose the honest operating shape first, then let the work determine the next step.

01

One bounded deliverable

Ad Hoc Task

Best when the inputs are ready, the output is countable, and one clean handback can finish the job.

02

A multi-step outcome

Scoped Business Project

Best for work with a sequence, milestones, multiple outputs, system dependencies, or a defined completion test.

03

A recurring monthly queue

Ongoing Broad Services Desk

Best after a successful project proves the work keeps returning and continuity is worth more than repeated re-scoping.

Build the responsible range

Shape the work.
Then see the route.

Seven exact starter scopes can show a range. Everything else stays quote-first until the source, systems, quantities, and handback are clear.

Planning range builder

Shape the work first.

Choose the work and its operating shape. Exact, ready scopes can show a planning range; ambiguous work stays quote-first.

Exact starter scope

Up to two inspected workbooks, 2,500 total rows, five tabs, ten written cleanup rules, exception log, QA summary, editable handback, and one consolidated clarification round.

Source inspection still controls the written quote. Software, media, printing, stock, travel, data, and other pass-through costs are separate unless listed.

Human scope review required. Confirm that the work fits the exact published starter scope before viewing its planning range.

Your best next route

Human scope review

No number shown

Confirm that the work fits the exact published starter scope before viewing its planning range.

Planning ranges are not quotes, invoices, capacity promises, or Checkout amounts. A fixed written quote controls. Pass-through costs are separate unless listed, and work begins only after Approval.

Quote-first pricing

What shapes the written quote

A service label is only the starting point. The real inputs below determine the responsible boundary.

  1. 01
    Deliverable

    The size, complexity, and number of outputs that must come back finished.

  2. 02
    Inputs

    The condition, completeness, and organization of the material provided.

  3. 03
    Systems

    The tools, accounts, permissions, and risk controls involved.

  4. 04
    Sequence

    The timing posture, dependencies, milestones, and coordination required.

  5. 05
    Handback

    The review, revision, documentation, and transfer requirements.

NBW scopes the work, sends a fixed quote, and begins only after you Approve.

The complete desk

All 50 services.
Still one front door.

Seven exact starter scopes can show a planning range today. Everything else stays quote-first until the source, systems, and handback are clear.

Know the task? Search below. Need help choosing between nearby services?

Use the three-question work finder

50 of 50 services

01

Admin & Virtual Assistance

Recurring coordination, documents, inboxes, meetings, and day-to-day follow-through.

5
001Executive & administrative assistancePractical support for the administrative work competing with your highest-value time.ProjectSupport Desk

What you send

The current queue, priorities, access boundaries, and any existing procedures.

What comes back

Completed tasks, an exceptions list, and a concise handback of what moved and what needs a decision.

Boundaries

Executive authority, regulated decisions, and open-ended availability without an agreed capacity.

002Inbox & calendar organizationA calmer inbox and calendar with rules that make the next week easier to run.Quick TaskProject

What you send

Access through an approved method, priorities, VIPs, calendar rules, and known constraints.

What comes back

An organized structure, triage rules, flagged exceptions, and documented next-step habits.

Boundaries

Sending messages in your name or committing your time without explicit scope and Approval.

003Document formatting & file organizationConsistent documents and a file structure people can actually navigate.Quick TaskProject

What you send

Source files, naming preferences, brand references, and the intended users.

What comes back

Formatted files, an organized folder structure, and a short naming or maintenance guide.

Boundaries

Legal-content review, archival certification, or destructive deletion without explicit Approval.

004Meeting notes & action-item follow-upTurn discussions into clear decisions, owners, and next actions.Quick TaskProjectSupport Desk

What you send

A recording or notes, attendee names, and the preferred action-item format.

What comes back

A concise summary, decision log, action register, owners, and due-date gaps to resolve.

Boundaries

Recording participants without consent or representing inferred decisions as confirmed.

005Vendor & contact coordinationKeep bounded vendor and stakeholder follow-ups moving without losing the thread.ProjectSupport Desk

What you send

Contacts, objectives, prior correspondence, limits, and decision/escalation rules.

What comes back

Updated status, organized correspondence, scheduled next steps, and escalated decisions.

Boundaries

Contract acceptance, purchasing authority, negotiation authority, or regulated advice.

02

Data, CRM & Reporting

Cleaner records, workable spreadsheets, reliable imports, and decision-ready reporting.

5
006Data entry & spreadsheet cleanupTurn an unruly spreadsheet or backlog into a structured, usable working file.Fast-StartQuick TaskProject

What you send

The source files, destination format, field rules, examples, and known edge cases.

What comes back

A cleaned file, documented assumptions, flagged exceptions, and a QA summary.

Boundaries

Statistical certification, source-data truth verification, or financial/accounting conclusions.

007CRM cleanup & contact deduplicationStandardize records, surface duplicates, and make the CRM safer to work from.Fast-StartQuick TaskProject

What you send

An export or approved access, field definitions, match rules, and the source-of-truth policy.

What comes back

A cleaned dataset or approved update set, duplicate decisions, exceptions, and a handoff log.

Boundaries

Net-new CRM implementation, enrichment purchases, destructive merges without a reviewed rule, or legal data-compliance advice.

008Lead list enrichment & segmentationOrganize an existing lead list into useful, traceable segments using approved sources.Quick TaskProject

What you send

The source list, permitted data sources, segmentation logic, and excluded categories.

What comes back

A segmented working file, source notes, unresolved records, and field definitions.

Boundaries

Purchased data, prohibited personal data, legal compliance determinations, or guaranteed accuracy.

Data sourcing and permitted-use boundaries are confirmed before work begins.

009Dashboard & report setupCreate a practical reporting view around agreed metrics and available source data.ProjectSupport Desk

What you send

The decisions the report should support, source files, metric definitions, and update cadence.

What comes back

A working report or dashboard, metric notes, refresh instructions, and known data limitations.

Boundaries

Attribution certainty, audited financial reporting, or metrics the source systems cannot support.

010Data migration & import preparationPrepare, map, and QA files before they enter a new system.Quick TaskProject

What you send

Source exports, destination schema, required fields, import rules, and a safe test path.

What comes back

Mapped import files, validation notes, exception rows, and a documented rollback point.

Boundaries

Unapproved production imports, destructive source changes, or platform migrations without a separate scope.

03

Marketing Production & Campaign Support

The hands-on setup, publishing, and coordination that moves campaigns out the door.

5
011Email campaign setup & QAAssemble and check an approved campaign so it is ready for the client-controlled send step.Fast-StartQuick TaskProject

What you send

Approved copy, audience rules, assets, links, sender details, and platform access boundaries.

What comes back

A built draft, link and rendering QA, audience/settings checklist, and launch handoff.

Boundaries

Copy approval, legal/compliance advice, list acquisition, deliverability guarantees, or sending without Approval.

012Social content production & schedulingMove approved ideas and assets into a consistent, scheduled content queue.ProjectSupport Desk

What you send

Approved topics, source material, brand references, channels, and publishing boundaries.

What comes back

Prepared posts, asset pairings, an approval queue, and scheduled drafts where authorized.

Boundaries

Community management, crisis response, fabricated thought leadership, or publishing without Approval.

013Blog & article formatting and publishingTurn approved copy into a clean, accessible, ready-to-publish article.Quick TaskProjectSupport Desk

What you send

Final copy, images, metadata guidance, links, and CMS access boundaries.

What comes back

A formatted draft, accessibility and link checks, metadata fields, and a publishing handoff.

Boundaries

Editorial fact certification, legal review, SEO guarantees, or publication without Approval.

014Campaign asset coordinationOrganize the people, versions, formats, and approvals behind a campaign launch.ProjectSupport Desk

What you send

The campaign brief, channel plan, owners, specs, deadlines, and current assets.

What comes back

An asset tracker, gap list, version control, approval status, and launch-ready handoff.

Boundaries

Media-buying authority, performance guarantees, or unapproved creative decisions.

015Marketing calendar managementMaintain a visible campaign and content calendar with owners, inputs, and decision points.ProjectSupport Desk

What you send

Priorities, campaigns, channels, owners, milestones, and existing planning files.

What comes back

A maintained calendar, readiness flags, dependencies, and a concise delivery view.

Boundaries

Marketing strategy ownership or committing teams to dates without their Approval.

04

Websites & Digital Presence

Focused page builds, content updates, migrations, listings, and practical website QA.

5
016Landing page build or refreshBuild or improve one focused page around an approved offer and conversion path.Fast-StartQuick TaskProject

What you send

Approved offer, copy and assets, brand references, platform access, and the desired action.

What comes back

A responsive page, working links and states, basic accessibility QA, and a handoff checklist.

Boundaries

Unapproved claims, a full brand or website rebuild, paid traffic, analytics setup, or conversion guarantees.

017Small-business website updatesHandle a bounded set of copy, image, layout, link, or page updates on an existing site.Quick TaskProjectSupport Desk

What you send

The update list, approved content, access method, backups, and priority order.

What comes back

Completed updates, QA notes, before/after references, and any platform limitations.

Boundaries

Open-ended maintenance, unsupported custom code, security remediation, or host/DNS changes without separate scope.

018Website content population & migrationMove approved content into a structured site while preserving hierarchy and links.Fast-StartQuick TaskProject

What you send

Final content, source and destination access, content map, redirects, and media files.

What comes back

Populated pages, migration log, link/media QA, and unresolved content exceptions.

Boundaries

Content ownership disputes, full platform migration, SEO guarantees, or production cutover without a rollback plan.

019Local listings & profile setupPrepare and organize accurate business profiles using owner-approved information.Fast-StartQuick TaskProject

What you send

Verified business details, categories, hours, service area, assets, and ownership access.

What comes back

Completed or draft profiles, consistency notes, verification steps, and a maintenance checklist.

Boundaries

Platform verification outcomes, review solicitation, ranking guarantees, or invented business details.

020Website QA, accessibility & conversion reviewA practical findings review for usability, obvious accessibility issues, and conversion friction.Quick TaskProject

What you send

The live or staging URL, key journeys, audiences, constraints, and known problem areas.

What comes back

Prioritized findings, screenshots, reproducible issues, and recommended next actions.

Boundaries

Compliance certification, legal accessibility assurance, penetration testing, or conversion guarantees.

This is a practical review, not a compliance or legal certification.

05

Design & Business Communications

Clear, on-brand decks, documents, templates, and business-ready communication assets.

5
021Presentation & pitch-deck designTurn approved content into a clear, polished deck built for the room it needs to work in.Fast-StartQuick TaskProject

What you send

The audience, objective, approved content, brand references, source files, and format constraints.

What comes back

An editable deck, polished layouts, visual consistency, speaker-note or handoff guidance, and QA.

Boundaries

Investor, legal, or financial claim verification; research presented as fact without sources; or an unlimited revision cycle.

022Branded document & template designCreate reusable, practical document templates that stay coherent after handoff.Fast-StartQuick TaskProject

What you send

Brand references, sample content, required formats, use cases, and editing constraints.

What comes back

Editable templates, sample pages, usage notes, and a consistency checklist.

Boundaries

Trademark clearance, a new brand identity, or licensed assets not supplied or separately Approved.

023Social & ad creative resizingAdapt approved creative into the formats needed across selected channels.Quick TaskProject

What you send

Approved master creative, platform specs, copy variants, and brand files.

What comes back

Export-ready variants, naming conventions, safe-area checks, and an asset manifest.

Boundaries

New campaign strategy, rights clearance, performance guarantees, or material concept changes without scope.

024One-page flyer & leave-behind designCondense an approved message into a clear, usable one-page business asset.Quick TaskProject

What you send

Final copy, audience, call to action, brand files, and print/digital requirements.

What comes back

Editable source, print-ready and digital exports, and a final content QA pass.

Boundaries

Claim substantiation, printing, distribution, or stock licensing not separately Approved.

025Proposal, case-study & capability-sheet productionStructure approved proof and service information into a client-ready sales document.Quick TaskProjectSupport Desk

What you send

Approved facts, source content, audience, brand references, and required sections.

What comes back

An editable document, polished exports, source references, and a final consistency check.

Boundaries

Invented client proof, unapproved logos, legal terms, or outcome claims without evidence.

06

Sales & Lead Operations

Research, routing, pipeline cleanup, and the operational pieces around follow-up.

5
026Prospect research & list buildingBuild a focused, source-documented list against an approved ideal-customer definition.Fast-StartQuick TaskProject

What you send

Target criteria, geography, exclusions, required fields, and permitted sources.

What comes back

A structured prospect list, source links, unresolved records, and the research method.

Boundaries

Personal-data scraping, purchased lists, contact guarantees, outreach, or legal compliance determinations.

Permitted sources and outreach ownership are confirmed before research begins.

027Lead intake & routing setupClarify where leads enter, what gets captured, and who owns the next step.Quick TaskProject

What you send

Current forms and channels, field needs, routing rules, owners, and exception paths.

What comes back

A documented intake flow, configured bounded routing where approved, test cases, and handoff notes.

Boundaries

New external integrations, credentials, webhooks, or production automation without a separate approved scope.

028Sales pipeline cleanupBring stages, owners, stale records, and next actions back into a workable shape.Quick TaskProjectSupport Desk

What you send

A pipeline export or approved access, stage definitions, ownership rules, and cleanup policy.

What comes back

A cleaned working set, exceptions, stage/field notes, and a follow-up queue.

Boundaries

Closing decisions, unapproved record deletion, CRM redesign, or forecasting guarantees.

029Outreach sequence preparationPrepare approved outreach copy, steps, and assets for client-controlled review and launch.Quick TaskProject

What you send

Audience, offer, approved claims, copy inputs, cadence preferences, and channel rules.

What comes back

A structured sequence draft, personalization fields, QA checklist, and launch handoff.

Boundaries

Sending messages, spam-law advice, list acquisition, deliverability guarantees, or impersonation.

030Proposal & follow-up operationsKeep proposal versions, next steps, reminders, and decision points organized.ProjectSupport Desk

What you send

Proposal materials, contacts, stage rules, follow-up boundaries, and approval requirements.

What comes back

An organized proposal workflow, status tracker, prepared follow-ups, and exception flags.

Boundaries

Negotiation authority, pricing decisions, contract advice, or sending without Approval.

07

AI, Automation & Workflow

Bounded workflow improvements, routing, knowledge setup, and repair—not science projects.

5
031Simple workflow automationRemove a bounded repetitive handoff using tools and access you already control.Quick TaskProject

What you send

The current workflow, tools, owners, sample inputs, expected outputs, and failure rules.

What comes back

A scoped automation, test cases, failure/rollback notes, and an operator handoff.

Boundaries

Unapproved APIs, credentials, high-risk production writes, custom agent infrastructure, or unsupported platforms.

External integrations and credential flows require a separate named-system Approval.

032AI-assisted SOP creationTurn a real process into a usable SOP with human review and explicit decision points.Fast-StartQuick TaskProject

What you send

Source notes, recordings or examples, process owner input, edge cases, and approval boundaries.

What comes back

An editable SOP, checklist, exception path, open questions, and review record.

Boundaries

Invented policy, replacing the process owner, regulated instructions, or publishing unreviewed AI output.

033Form-to-CRM or task routingMap a bounded form submission into the right approved record or work queue.Quick TaskProject

What you send

Form fields, destination schema, routing rules, credentials boundary, and test records.

What comes back

A documented mapping, configured route where Approved, validation tests, and failure handling.

Boundaries

Selecting an unauthorized destination, storing sensitive data without controls, or production writes without Approval.

A named destination and credential flow require explicit Approval before connection.

034AI knowledge-base setupOrganize approved source material into a bounded, maintainable internal-answering foundation.Quick TaskProject

What you send

Approved documents, audience, access rules, known exclusions, and update ownership.

What comes back

A structured source set, taxonomy, usage guidance, gaps, and a maintenance plan.

Boundaries

Model training, confidential-source ingestion without controls, autonomous decisions, or accuracy guarantees.

035Automation audit & repairTrace a bounded workflow failure, identify the break, and define or apply an approved repair.Quick TaskProject

What you send

Workflow map, error evidence, tool access, recent changes, and safe test boundaries.

What comes back

A root-cause summary, repaired scope where Approved, validation evidence, and remaining risks.

Boundaries

Security audit, broad architecture redesign, unsupported production changes, or guaranteed uptime.

Credential, API, and production mutations are scoped and Approved separately.

08

Research & Decision Support

Structured research, comparisons, sourcing, and synthesis that make the next decision easier.

5
036Competitor & market researchA source-linked brief that clarifies the market, alternatives, and decisions worth making.Fast-StartQuick TaskProject

What you send

The decision to support, market boundaries, known competitors, questions, and recency needs.

What comes back

A structured brief, source links, evidence labels, gaps, and practical implications.

Boundaries

Confidential intelligence, certainty beyond the evidence, legal conclusions, or prediction guarantees.

037Vendor & tool comparison researchCompare realistic options against the criteria that matter to your operation.Quick TaskProject

What you send

Use case, budget posture, must-haves, deal-breakers, timeline, and existing tools.

What comes back

A criteria matrix, source-linked findings, tradeoffs, shortlist, and open verification items.

Boundaries

Purchasing, contract advice, security certification, or guarantees about future product behavior.

038Local business & partner sourcingFind and organize plausible Greater Nashville vendors or partners against an approved brief.Quick TaskProject

What you send

The need, geography, qualifications, exclusions, budget posture, and evaluation criteria.

What comes back

A source-linked shortlist, fit notes, unanswered questions, and a contact-ready research file.

Boundaries

Endorsement, licensing verification beyond public sources, negotiation, or guaranteed availability.

039Research brief & executive summaryCondense a body of source material into a traceable, decision-ready brief.Quick TaskProjectSupport Desk

What you send

The source set, audience, decision, required questions, and preferred length.

What comes back

An executive summary, key findings, source references, uncertainties, and recommended next questions.

Boundaries

Fabricated conclusions, specialist legal/medical/financial advice, or omitted uncertainty.

040Survey & interview synthesisTurn approved survey or interview material into themes, evidence, and useful next questions.Quick TaskProject

What you send

Responses or transcripts, research questions, consent boundaries, and any coding scheme.

What comes back

Theme synthesis, supporting evidence, exceptions, limitations, and an executive readout.

Boundaries

Participant recruitment, research ethics certification, statistical significance claims, or deanonymization.

09

Customer & Team Operations

Onboarding, support setup, SOPs, workspaces, and knowledge that help teams operate cleanly.

5
041Customer support inbox setup & triageCreate a clearer support queue, ownership model, and escalation path.ProjectSupport Desk

What you send

Current channels, common request types, owners, response boundaries, and escalation rules.

What comes back

An organized inbox, tags/views, triage guide, templates, and unresolved policy questions.

Boundaries

Live support staffing without a desk scope, refunds, legal decisions, or promises not Approved by the client.

042Client onboarding setupTurn a scattered welcome process into a clear sequence with owners and inputs.ProjectSupport Desk

What you send

Current onboarding materials, required information, tools, owners, and known failure points.

What comes back

An onboarding map, checklist, templates, workspace structure, and handoff guide.

Boundaries

Contract terms, billing changes, credential collection without controls, or unapproved integrations.

043SOP & checklist documentationCapture a real operating process in a format people can follow and maintain.Quick TaskProjectSupport Desk

What you send

Process-owner input, source material, examples, decisions, and exception cases.

What comes back

An editable SOP, checklist, owner/trigger definitions, and a review-ready questions list.

Boundaries

Invented policy, regulated guidance, or treating an unreviewed draft as final procedure.

044Project workspace setupSet up a clean project home with the minimum structure needed to start moving.Fast-StartQuick TaskProject

What you send

Project goals, participants, workstreams, existing tools, access boundaries, and key dates.

What comes back

A configured workspace, views, templates, ownership fields, and a lightweight usage guide.

Boundaries

Tool purchasing, broad PMO design, external integrations, or ongoing administration without scope.

045Team knowledge-base organizationMake internal knowledge easier to find, trust, and keep current.ProjectSupport Desk

What you send

Approved source content, users, access rules, current locations, and ownership expectations.

What comes back

A structured knowledge base, taxonomy, archive list, ownership model, and maintenance notes.

Boundaries

Publishing confidential material, deleting source files without Approval, or certifying content accuracy.

10

Ongoing Outsourced Desks

Maintained monthly capacity for recurring work with one accountable queue and owner.

5
046Virtual Admin DeskMaintained monthly capacity for a defined queue of administrative and coordination work.Support Desk

What you send

An agreed queue, priorities, access rules, escalation path, and active-work limit.

What comes back

Completed queue items, status visibility, exceptions, and a regular delivery summary.

Boundaries

Unlimited work, executive authority, regulated decisions, or always-on availability.

047Marketing Production DeskA maintained queue for recurring campaign, content, publishing, and asset-production work.Support Desk

What you send

Approved priorities, source content, brand rules, access boundaries, and active-work limit.

What comes back

Finished production tasks, QA notes, queue status, and a regular delivery summary.

Boundaries

Marketing strategy ownership, paid-media management, unlimited creative, or unapproved publishing.

048Data & CRM DeskRecurring capacity for cleanup, imports, reporting hygiene, and bounded CRM operations.Support Desk

What you send

The approved queue, data rules, access method, source-of-truth policy, and active-work limit.

What comes back

Completed records work, QA evidence, exceptions, and a regular delivery summary.

Boundaries

Unlimited volume, destructive changes without review, compliance advice, or net-new CRM architecture.

049Website Care DeskA maintained queue for bounded website content, page, QA, and upkeep requests.Support Desk

What you send

Prioritized requests, approved content, access method, backups, and active-work limit.

What comes back

Completed updates, QA notes, queue status, and a regular delivery summary.

Boundaries

Hosting guarantees, security monitoring, unlimited development, major rebuilds, or DNS changes without scope.

050Research & Operations DeskOngoing capacity for source-linked research, documentation, and bounded operating support.Support Desk

What you send

A maintained queue, research standards, priorities, access boundaries, and active-work limit.

What comes back

Completed briefs and operations tasks, source trails, exceptions, and a delivery summary.

Boundaries

Unlimited research, specialist advice, confidential intelligence, or decisions presented without evidence.